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Remote Enterprise Customer Operations Specialist
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-31
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
Immersive
Remote/Work from Home
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Immersive Labs is seeking a Customer Operations Specialist to support enterprise accounts across the UK remotely. You will bridge technical triage with hands-on onboarding, enabling self-service adoption and driving value for 200+ enterprise customers.
You’ll own health checks, data reports, and ROI storytelling for Value Engineers, while handling day-to-day ticketing for all customers. You will coordinate with VE teams, IT/IdP for SSO/SCIM, and deliver proactive enablement sessions.
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