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Remote AI-Driven Support Engineer — Client-Facing
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-01
Greater London, London, Greater London, W1B, England, UK
Listing for:
PolyAI
Remote/Work from Home
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, AI Engineer (Applied/Software)
Job Description & How to Apply Below
PolyAI is expanding its support team to triage feature requests, faults, and more. You will assist clients in updating and fixing their agents, communicating with leadership at global brands, and using AI tools to enhance day-to-day support.
You will own tickets end-to-end, translate requests into AI prompts, and collaborate with services teams to optimise workflows while maintaining high-quality responses.
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