IT Network & Support Engineer
Singapore
Listed on 2026-08-03
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IT/Tech
IT Support
Build networks, solve real problems and grow with AI
Superink Pte Ltd | Singapore | Full-time
Ready for your next tech adventure?
Do you enjoy solving IT problems, helping people and getting hands‑on with networks, devices and CCTV systems?
Would you also like the chance to explore practical AI tools, and perhaps even grow into someone who confidently demonstrates them or conducts workshops?
If that sounds like you, we would love to meet you.
Superink is looking for a friendly, curious and service‑minded IT Network & Support Engineer to join our team in Singapore. You will help keep our clients’ technology running smoothly while gaining exposure to a variety of systems, industries and working environments.
No professional AI experience? That’s completely fine. We will provide training and guidance. What matters is your willingness to learn, try new things and build your confidence.
Meet Us
Superink Pte Ltd is a Singapore‑based digital and IT solutions company helping businesses strengthen their digital presence and improve how they work.
Our services cover custom software development, web design, SEO, digital marketing, managed hosting, IT consulting, networking, managed IT services and practical AI solutions.
Because we work across many areas of technology, no two days are exactly the same—and there is always something new to learn.
Work arrangement: Primarily on‑site, with hybrid or remote work where operationally possible Experience level:
Junior, ideally with around two years of relevant experience Salary:
Up to S $3,500 per month, depending on experience and qualifications Extra rewards:
Commission and performance bonuses for eligible AI workshops and related engagements
1. Be the person users can count on
- Provide friendly, patient technical support to clients, end users and internal teams.
- Troubleshoot computers, software, printers, Wi‑Fi, email and connectivity issues.
- Support users remotely and visit client offices or project locations when required.
- Set up computers, mobile devices, printers, user accounts and email accounts.
- Support Microsoft 365, Google Workspace and other common business applications.
- Take ownership of assigned support cases and follow through until they are properly resolved.
- Help install, configure and troubleshoot routers, switches, wireless access points, firewalls and VPN connections.
- Support small‑office network installation, testing and maintenance.
- Assist with structured cabling, network points, patch panels, equipment racks and cable management.
- Perform basic network checks and identify device, connectivity or configuration problems.
- Coordinate with internet providers, vendors and senior team members when additional support is needed.
- Assist with CCTV planning, installation, configuration and maintenance.
- Support IP cameras, NVR/DVR systems, remote viewing, storage and network connectivity.
- Help with camera positioning, cabling, recording checks and system testing.
- Work with vendors or installation partners on more complex requirements.
- Learn about practical AI tools, productivity platforms and automation solutions.
- Explore how businesses can use AI in their everyday work.
- Help prepare demonstrations, workshop materials, user guides and training environments.
- Support devices, accounts, software, internet connections and presentation equipment during workshops.
- Assist senior team members with AI demonstrations, presentations and training sessions.
- Progressively demonstrate AI tools and conduct selected workshops independently once you have completed the necessary training and assessment.
- Help answer participant questions, collect feedback and improve future workshops.
- Maintain clear records such as device inventories, network diagrams, configuration details, support notes and maintenance reports.
- Store passwords and credentials responsibly within approved systems.
- Prepare straightforward technical instructions, user guides and workshop materials.
- Keep clients and teammates updated on progress, next steps and expected resolution times.
- Escalate complex…
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