IT & AI Automation Specialist

IMPORTANT – Please Read Before Applying!
This is not a fully remote position
. Our office is based in Ubud, Bali
, and regular in-person attendance at our Ubud office is required for meetings, collaboration, training, and other business needs.
You must already be living in Bali to be considered for this role. Applications from candidates living outside Bali or planning to relocate because of this position will not be considered.

Akasha Yoga Academy is looking for a proactive, detail-oriented, and solutions-driven AI Automation Expert to help optimize workflows, improve operational efficiency, and support our growing digital ecosystem.

This role is ideal for someone who enjoys solving problems, building automations, and leveraging AI to streamline business operations. You'll work closely with multiple departments to create efficient systems, improve customer experiences, and support our mission of delivering transformative yoga education worldwide.

As our AI Automation Expert, you will design and implement AI-powered automations, build workflow integrations using Zapier, optimize CRM systems, support digital marketing operations, and assist with website management. You'll also help identify opportunities to improve internal processes through automation and emerging AI technologies.

• Design, implement, and maintain AI-powered workflows to improve business efficiency.
• Research, test, and integrate new AI tools that support company operations.
• Build and optimize AI agents and automation systems.
• Train team members on AI tools and automation best practices.
• Design and manage advanced automation workflows using Zapier.
• Automate lead management, customer follow-up, reporting, and internal processes.
• Troubleshoot automation and integration issues.
• Continuously improve existing workflows for greater efficiency.

• Manage and optimize CRM systems.
• Build customer journeys and audience segmentation.
• Create and optimize email campaigns using Mailchimp.
• Analyze campaign performance and recommend improvements.

• Update and maintain websites using Squarespace or Wix.
• Perform webmaster tasks including website maintenance, domain management, and platform integrations.
• Edit landing pages, email templates, and website content using visual editors.

• Identify opportunities to automate repetitive tasks across departments.
• Learn and implement new tools as business needs evolve.
• Recommend solutions that improve productivity and team collaboration.
• Work independently while collaborating effectively with cross-functional teams.
• Provide regular project updates and communicate progress clearly.
• Support technical troubleshooting and operational improvements when needed.

• Advanced Zapier Automation
• AI Tools & AI Agents
• Workflow Automation
• CRM Management
• Mailchimp
• Website Management (Squarespace or Wix)
• IT Support & Troubleshooting
• Strong Analytical & Problem-Solving Skills

• Proven experience building automation using AI tools and Zapier.
• Experience working with CRM systems and email marketing platforms.
• Experience managing websites using Squarespace or Wix.
• Strong organizational and project management skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects independently and meet deadlines.
• Comfortable learning new technologies and adapting to changing business needs.

• Experience with additional automation platforms (Make, n8n, etc.).
• Experience with AI agents and LLM-based workflows.
• Digital marketing experience.
• Knowledge of customer segmentation, analytics, and reporting.
• Basic understanding of APIs and system integrations.

At Akasha Yoga Academy, we're passionate about making yoga education accessible around the world. As part of our team, you'll have the opportunity to build innovative systems, work with modern AI technologies, and contribute directly to improving the experience of thousands of students globally.

If you're excited about automation, AI, and creating smarter ways of working, we'd love to hear from you.

This role requires previous hands-on experience with AI automation and Zapier.

Applicants should be comfortable taking ownership of automation projects from planning through implementation.

This is a hybrid position based in Ubud, Bali.
Applicants must already reside in Bali and be able to work from our Ubud office when required.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an Automation Specialist?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

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