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Founding Tech Support Lead — Remote-First, Flexible Hours

Remote / Online - Candidates ideally in
Calgary, Alberta, D3J, Canada
Listing for: Socket.dev
Part Time, Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below

Socket.dev is seeking a Technical Support Manager / Founding Support Lead in Canada to own the developer and product-team support for Runware’s AI inference platform. You will diagnose and resolve complex issues, support API integrations, and serve as a key escalation point between customers, engineering, and providers.

The role combines hands-on technical support with helping scale the support function, initially focusing on customer support, investigations, and scalable processes, with growth

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