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CRM Transformation Analyst – Remote

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Nigel Franks International
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Business Analyst, Business Systems & Technology Analysis
  • Business
    CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below

Nigel Franks International is seeking an experienced CRM Business Analyst for a remote (UK) role. You will lead requirements gathering and workshops to shape a major CRM transformation, ensuring scalable solutions that improve customer engagement and operational efficiency.

You will collaborate with business stakeholders, technical teams and implementation partners from discovery through delivery, helping to document requirements, map processes and define functional specs while supporting data

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