IT Engineer, IT Support, Systems Administrator

Grantham, United Kingdom | Posted on 03/08/2026

(Based in the Grantham Office FT initially, with some flexibility to work from home once established)

Salary: £32,705.97 per annum + excellent benefits

Full-time, Permanent

Hours: 39 hours per week

Benefits:
Flexi-time
, 25+ days annual leave, Early Pay, Cycle to Work, Blue Light Card

We are looking for a proactive IT Engineer to join a small, collaborative IT team. You will act as a key escalation point for complex 2nd line incidents, ensuring our hardware, software, and cloud networks remain secure and reliable.

This isn't just a ticket-clearing role; you’ll have the opportunity to work on diverse IT projects and help shape our technical infrastructure.

• Technical Support: Resolve escalated incidents across hardware, software, and networks.
• M365 Administration: Manage Microsoft 365 and related cloud technologies.
• Security & Compliance: Maintain systems in line with data protection and security standards.
• Documentation: Develop SOPs and knowledge base articles to streamline operations.
• Project Support: Assist the IT Manager with infrastructure and deployment projects.

• Strong experience in 2nd line technical support
  .
• Deep familiarity with Microsoft 365 administration
  .
• A methodical approach to problem-solving and troubleshooting.
• Excellent communication skills and a "tech-curious" mindset.

• Variety: Move beyond basic support into project-based work.
• Collaboration: Join a supportive team where your ideas are encouraged.
• Impact: Take ownership of systems and influence how IT is delivered.

We are an equal opportunities employer. We reserve the right to close this vacancy early if a suitable candidate is found.