Online Business UX UI Designer Job Croydon England UK,IT/Tech

Step Into Something Amazing at Superdrug Head Office!

Working Pattern 3 days in office

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

As a Product Designer, you will create clear, engaging and accessible digital experiences that meet the needs of our customers while supporting Superdrug’s commercial and digital objectives. You will own defined product design projects from understanding the problem through exploration, design, validation, handover and implementation, combining strong UX, UI and interaction design skills with a high level of craft. You will work closely with the UX & Optimisation Manager, Developers, Business Analysts, Product teams, Trading, Analytics and other stakeholders to deliver polished, scalable and development-ready experiences across our website and mobile app.

Here's

the exciting bit… A day includes:

Owning defined product design projects from problem understanding through to design, validation and implementation.
Translating customer needs, business requirements and insight into user flows, wireframes, prototypes and high-fidelity designs.
Designing polished and responsive experiences across web and app, considering hierarchy, interaction states, edge cases and accessibility.
Creating and refining reusable components, patterns and variants as part of Superdrug’s digital design system, improving consistency and scalability across journeys.
Preparing clear, development-ready designs that communicate responsive behaviour, component usage, interactions and key requirements.
Collaborating closely with Developers, Business Analysts, Product teams and other stakeholders throughout delivery to resolve design challenges and ensure solutions are implemented effectively.
Reviewing implemented experiences and supporting design QA to maintain a high level of quality in what reaches customers.
Using customer research, usability testing, competitor analysis, analytics and behavioural insight to inform design decisions and identify optimisation opportunities.
Presenting design work, explaining design decisions and contributing to workshops and cross-functional discussions.
Managing multiple design projects and priorities while delivering work to agreed timelines.
Customer Focus:
Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform.
Tech & AI:
Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.

This job is a good fit for you if:

You are passionate about Product Design and enjoy turning customer and business problems into well-crafted digital experiences.
You have a portfolio that demonstrates strong UX thinking, UI and interaction design, and examples of work taken from problem definition through to implementation.
You have a strong eye for visual detail and care about hierarchy, spacing, responsive…