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SaaS Support Specialist - Remote, Flexible Hours, Equity
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-08
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
MateCareer
Part Time, Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Resource Guru is hiring a Customer Support Specialist to help customers by email, troubleshoot issues and ensure a high‑quality experience. You’ll work closely with Dana and collaborate with Product and Engineering to improve the product and support content.
This remote role suits someone with SaaS or online support experience, strong English prose, and a proactive, empathetic mindset. UK/Canada overlap is required for training and handovers.
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