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First-Line IT Support Technician - Remote/On-site
Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-08-08
Norwich, Norfolk County, NR2, England, UK
Listing for:
Acora One
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Acora One is seeking a 1st Line Support Technician to join our Norwich-based team. You will provide IT support across diverse technologies, assisting customers by phone, remotely, or on-site, while maintaining high standards of service and awareness of ISO-accredited policies.
You will handle case records in our Helpdesk system, manage Active Directory tasks, perform software updates, and contribute to knowledge sharing. A flexible shift pattern supports a balance of office and remote work.
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