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Remote Escalation Engineer – SaaS Support Expert
Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-09
Greater London, London, Greater London, W1B, England, UK
Listing for:
emplify GmbH
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Team Viewer GmbH seeks an Escalation Engineer to deliver expert customer and technical service across global deployments. You will investigate incidents, troubleshoot Team Viewer software, and drive timely resolutions.
You will learn quickly, adapt to processes, and collaborate with engineering, Site Reliability, and customer teams. Training and certification are provided, with flexible remote options and a strong focus on customer success.
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