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Remote Tier 1 Technical Support Specialist
Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-08-09
Coventry, West Midlands, CV1, England, UK
Listing for:
Routeware, Inc.
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Routeware, Inc. is seeking a Tier 1 Technical Support Specialist to be the first point of contact for customers, handling calls and tickets, and resolving software and hardware issues across Routeware products.
You will work in a fully remote, UK-based environment with daily email and phone interactions, requiring strong communication, problem-solving, and a calm, customer-focused approach. Training is provided, and you’ll collaborate with cross-functional teams on ongoing projects.
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