Client Delivery Lead (Consumer Products

This job is with Capgemini, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Capgemini is seeking an experienced senior delivery leader to lead large-scale, complex digital transformation programmes for strategic clients in the Consumer Goods sector.

You will act as a strategic delivery partner to clients, accountable for execution of global transformation programmes across products, platforms, and applications. You will govern digital delivery, orchestrate cross-domain teams, and ensure resilient, scalable, and secure operations, while shaping strategy, managing risk, and delivering measurable business outcomes.

This is a senior, client-facing role operating at executive level, with accountability for multi-million delivery portfolios, delivery excellence, and growth.

Hybrid working: The places that you work day to day will vary according to your role, your needs and that of the business; it will be a blend of Company offices, client site and your home; noting that you will be unable to work at home for 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual), or immigration status, employment history going back 3 continuous years and unspent criminal record check (known as Disclosure and Barring Service).

Key responsibilities:

• Lead end-to-end delivery strategy:
  Translate client strategy into clear execution roadmaps, plans, and operating models
• Orchestrate complex delivery:
  Align multiple teams, domains, and platforms; manage dependencies and drive joined-up execution
• Own governance & performance:
  Run planning cycles, steering forums, and delivery governance to ensure predictable, high-quality outcomes
• Act as escalation point:
  Manage complex risks, issues, and client escalations with pace and confidence
• Drive operational excellence:
  Ensure reliability, scalability, and secure-by-design delivery across the technology landscape, promoting transformation, engineering excellence and continuous improvement across teams.
• Optimise cost & performance:
  Use data-driven insights to improve flow, efficiency, and capacity
• Lead at executive level:
  Build trusted relationships with senior client stakeholders and shape key decisions
• Enable growth:
  Identify and drive delivery-led opportunities across the client portfolio

Delivery Leadership:

• Proven experience leading large, complex global delivery and transformation programmes or portfolios (£20m+)
• Experience operating as an executive escalation point and senior delivery partner
• Strong track record of delivering global technology transformation outcomes at scale, in agile product & platform delivery models

Global Salesforce Delivery Expertise:

• Experience delivering large-scale Salesforce programmes in global organisations, ideally including Salesforce Consumer Goods Cloud (CGC) and Trade Promotion Management (TPM)
• Understanding of Product & Platform operating models and Agile delivery
• Experience of global delivery models, including onshore/offshore teams

Industry Knowledge:

• Global Consumer Goods experience, ideally with both B2B and B2C exposure
• Understanding of key domains such as B2B and B2C Commerce, Trade Loyalty, RGM/TPM, Retail Execution, Marketing

Leadership & Commercial Skills:

• Strong executive communication and storytelling capability
• Experience in strategy development and delivery planning
• Proven ability to drive delivery-led growth and commercial outcomes

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role

Please opt in during the application process.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the…