This job is with Capgemini, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Title:
Sr.Salesforce Business Analyst
Location:
Knutsford, UK
About the Job you are considering:
We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projects
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role:
For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teams
In addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycle
You will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution ready
Your Skills:
- 10+ years of hands-on Salesforce experience, with deep expertise across CRM platforms and complex enterprise implementations.
- Strong banking and financial services domain experience, with an understanding of the regulatory and control environment.
- Proven expertise in Salesforce Financial Services Cloud (FSC), Data Cloud and a strong understanding of Agentforce capabilities.
- Demonstrable experience leading major work streams within large-scale Salesforce transformation programmes — not simply participating as a BA.
- Able to take end-to-end ownership of complex business areas, from discovery and requirements through to technology delivery and business outcomes.
- Strong ability to translate complex business needs and colleague journeys into clear technology requirements, features and actionable user stories.
- Confident challenging senior stakeholders, driving decisions, resolving ambiguity and removing blockers that impact engineering delivery.
- Experienced working across Product, Business, Architecture, Engineering, Data, Integration and Testing teams within Agile delivery models.
- Able to identify cross-programme dependencies, risks and gaps early and proactively drive them through to resolution.
- A senior, delivery-focused leader who can operate independently, provide direction to other BAs and materially improve the pace and quality of programme delivery.
We are a Disability Confident Employer:
Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
- Please opt in during the application process.
Make It Real (what does it mean for you):
- You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. - You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.
- You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making…
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