Chief Client Architect

About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration h enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.

To learn more, visit Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers

Responsibilities We are looking for an exceptional Chief Client Architect to join our growing team. In this role, you will be responsible to:
Executive Advisory & Flagship Account Leadership Serve as the primary executive technical advisor to customer CIOs, CTOs, and senior business stakeholders

Own the long-term customer architecture and automation strategy, aligned to business priorities and enterprise standards

Lead executive-level discussions on platform adoption, operating models, governance maturity, and technology investment decisions

Act as the single point of accountability for post-sales technical strategy and architectural decisions for flagship accounts AI, Agentic Automation & Enterprise MCP Strategy Shape and guide customers’ AI and agentic automation journeys, leveraging Workato’s AI capabilities and ecosystem

Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation

Partner with customer executives to define enterprise MCP (Model Context Platform / orchestration) strategies, including:

Context management across applications, data, and workflows

Secure orchestration of AI agents and automations

Governance, observability, and lifecycle management for AI-driven systems

Align AI and agentic initiatives with enterprise security, compliance, and risk requirements

Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes

Expansion, Value Realization & Commercial Impact Drive software expansion, adoption depth, and renewal confidence through strategic advisory and roadmap alignment

Identify and shape multi-year expansion opportunities tied to automation, integration, and AI-driven transformation

Partner with Account Executives and Customer Success leadership on account strategy, risk mitigation, and executive alignment

Track, articulate, and executive-report value realization outcomes linked to Workato adoption

Strategic Consulting & Advisory Delivery Lead high-impact professional services engagements requiring executive-level judgment and architectural depth

Apply and evolve Workato advisory methodologies, including GEARS and Embedded Product Guide, across customer environments

Guide customers through:

Enterprise automation and integration target-state definition

Prioritization of integration, automation, and AI use cases

Advanced prototyping and accelerator-led delivery

Recipe and agent lifecycle management best practices

Advise on enterprise operating models that enable scalable automation and AI adoption

Architecture Governance & Decision Authority Define and…