Product Designer (UX​/UI

Who We Are

At Luminultra, we don’t just test for microbes, we bring clarity to uncertainty. Our tools and services empower industries to get the insights they need to act with speed, precision and confidence.

As a global leader in applied molecular diagnostics, we support organizations across the water, energy and food sectors - where microbial risks can threaten safety, compliance and operational performance. Through our suite of innovative testing solutions and expert services, we equip frontline teams with the insights they need to make high-stakes decisions quickly and accurately. Behind every test result is a deeper purpose: to help industries and communities thrive.

From detecting early-stage contamination in food production, to ensuring asset integrity in complex industrial systems, to identifying pathogens in water networks, our work is about keeping essential operations moving with less risk and greater resilience.

Founded in 2003 and headquartered in Fredericton, New Brunswick, Luminultra has grown into a globally recognized company with a team located across Canada, the U.S., the UK and France. We’re united by a shared vision: a resilient world where industries and communities thrive with clarity and control over microbial risks.

Join us and be part of an innovative, collaborative team that shows up every day - for our customers, and for each other.

Where You’ll Work

We are open to remote work from one of the provinces that we are established in - Alberta, British Columbia, Ontario, New Brunswick, and Nova Scotia. There are opportunities for hybrid work if located close to Fredericton, New Brunswick.

Luminultra is recruiting a Product Designer (UX/UI)to join our growing Product Management team. This position offers a base salary range of $65, CAD depending on experience.

As our Product Designer (UX/UI), you will own the user experience for Relay, Luminultra's customer-facing software platform, while helping shape the future of our digital product ecosystem. Working alongside Product Management, Software, Client Experience, Marketing, and technical experts, you'll transform complex scientific workflows into intuitive, implementation-ready digital experiences that deliver meaningful value to users.

As Luminultra’s primary Product Designer, you will have the opportunity to establish scalable design systems and UX standards, influence product experiences through customer insights and usability testing, and help shape how design evolves across our growing product portfolio. While your primary focus will be digital product design, you’ll also support customer-facing documentation and product labels to create a seamless end-to-end customer experience.

Product Management defines product priorities and user outcomes, while you own the detailed user experience, design systems, and day-to-day design execution.

As the Product Designer (UX/UI), you will support key organizational objectives and have key responsibilities such as:

• Own the end-to-end user experience for Relay
  , translating product goals and customer needs into intuitive workflows, prototypes, and implementation-ready digital product designs that deliver exceptional customer experiences.
• Partner closely with Product Management and Software teams
  throughout refinement, development, implementation, and design reviews to ensure design intent is effectively translated into high-quality product experiences.
• Establish and evolve scalable design systems,reusable UI components, interaction patterns, UX writing standards, and accessibility best practices that improve consistency across Luminultra's digital products.
• Lead customer onboarding and experience improvements
  by owning Userflow experiences, in-product guidance, and leveraging user feedback, usability testing, and product insights to continuously enhance adoption and usability.
• Design and maintain customer-facing documentation and product labels
  , improving information architecture, layout, imagery, HTML, and written content to make complex technical information clear, accessible, and easy to use.
• Collaborate with cross-functional teams
  , including Marketing, Quality, Compliance,…