User Experience Designer - Enterprise

Job d:

Location:

Belfast, Northern Ireland, United Kingdom Category:
Technology, Digital Design Engineering Company:
Citi Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities.

Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.

User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Responsibilities:

Hold meetings with users, clients, product sponsors and technology to understand project requirements

Perform UX research, define IA, user journeys, and create personas

Identify metrics and data that can support decision-making

Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions

Perform relevant testing to validate and inform design decisions

Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite

Apply a positive and constructive attitude to all feedback

Use, and contribute to, the approved design system

Adhere to, and improve design standards and best practices

Perform detailed handover to development teams, ensuring they have all they need to implement the designs

Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed

Keep up to date with the latest UX practices, innovations, and tools

Ensure all designs comply with ADA/WCAG standards for accessibility

Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed

Help to train and support junior team members

Confidently challenge substandard work by other team members

Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Proven relevant experience

Strong attention to detail & analytical skills

Experience delivering with an agile methodology

Excellent communication and presentation skills

Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.

Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills

Education:

Bachelor’s degree/University degree, Master’s degree preferred

What we’ll provide youBy joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which…