Product Manager, Identity & Access

Position Details

Position Information

Product Manager, Identity & Access

Digital Solutions

Halifax, Nova Scotia, Canada

S214-26

DPMG

Regular, On-Going

Full Time

1.0

$82,887 - $111,181 per annum, 35 hours per week

ADM-07

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Digital Solutions within Information Technology Services (ITS) enables and supports enterprise digital platforms that advance Dalhousie University’s academic, research, and administrative priorities. Reporting to the Director, Digital Solutions, the Product Manager, Identity & Access Platforms leads Dalhousie’s identity and access ecosystem, overseeing governance, authentication, and platform delivery to provide secure, scalable, and user-focused solutions.

• Provide leadership for the Identity & Access Management (IAM) portfolio, developing and delivering a roadmap that aligns identity, authentication, access governance, and security capabilities with institutional priorities.
• Lead and develop a team responsible for IAM architecture, access management, platform support, and continuous service improvement.
• Oversee IAM initiatives and investments, translating business, security, and compliance requirements into solutions such as Identity Lifecycle Management (ILM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), Access Governance, and M365 license management.
• Promote enterprise IAM standards, including authentication, authorization, identity integrations, and System for Cross-domain Identity Management (SCIM) provisioning frameworks, to improve security, user experience, and consistency.
• Manage IAM platforms and vendor relationships, ensuring secure, reliable, compliant, and cost-effective service delivery.
• Partner with IT, Cybersecurity, HR, academic faculties, and administrative units to deliver secure, scalable IAM solutions and advance Role-Based Access Control (RBAC).

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

• Undergraduate degree with approximately seven to ten years’ relevant experience, ideally in IT or digital environments (or equivalent combination of training and experience).
• Experience managing enterprise IAM platforms (e.g., Microsoft Entra /Azure AD, Okta, or similar).
• Experience with authentication protocols and standards including Security Assertion Markup Language (SAML), Open Authorization (OAuth), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) provisioning.
• Experience leading platform governance, lifecycle management, and stakeholder engagement.
• Experience leading technical teams, including engineers, developers, and analysts.
• Strong verbal and written communication skills, with the ability to explain IAM and security concepts to non-technical audiences.

• Microsoft Entra  and experience with Conditional Access, Identity Governance, PIM , and Access Packages.
• Experience with Microsoft Graph API , Power Shell, Python, and identity automation.
• Experience in higher education IT, including IAM integration with…