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IT Service Desk Analyst (L1​/L2) – Remote & Shifts

Remote / Online - Candidates ideally in
Northern Ireland, UK
Listing for: Version 1
Remote/Work from Home position
Listed on 2026-08-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 34000 GBP Yearly GBP 25000.00 34000.00 YEAR
Job Description & How to Apply Below

Version 1 is seeking an experienced Level 1/2 IT Service Desk Analyst to be the first point of contact for technical support within the organisation. You will provide timely assistance to resolve IT-related issues and help colleagues and customers stay productive.

The successful candidate will manage incidents across Azure, AWS, Microsoft Office 365 and Windows environments, performing triage, troubleshooting and escalation as needed.

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