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Remote Service Desk Team Lead – Europe & Australia
Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-17
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for:
Visa Hunt
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Visa Hunt is seeking a Service Desk Team Lead to oversee day-to-day IT support across Europe from a remote UK-based hub. You will lead frontline IT operations, drive incident resolution, and mentor analysts while aligning with ITIL-based processes and global support models.
The role focuses on service excellence, knowledge sharing, and continuous improvement in a multi-region environment, reporting to the Service Desk Manager. Remote work within UK boundaries is supported.
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