Remote Web Hosting Support Specialist
Remote / Online - Candidates ideally in
Cape Town, 7561, South Africa
Listed on 2026-08-18
Cape Town, 7561, South Africa
Listing for:
1-gird South Africa
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
1-grid in Cape Town is seeking a Web Hosting Agent to be the first line of contact for customers needing hosting support. You will resolve product, service, and technical issues within SLAs while ensuring a positive experience.
You will stay up to date with 1-grid products, guide customers through self-service steps, and collaborate with Sales, Billing, and ATS to deliver timely resolutions. The role requires strong communication and a customer-focused mindset.
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