CACEIS IT Support Analyst Hybrid Role

Join CACEIS as an IT Support Analyst in a hybrid setting that enhances your career in asset servicing. Drive functional improvements and address technical incidents to ensure operational efficiency.

CACEIS seeks an IT Production Support Analyst to become part of its follow-the-sun operations. This analyst position involves addressing technical incidents, monitoring systems, and coordinating with business areas and IT lines in Paris and Luxembourg.

Your role will crucially impact the stability of our operations.

Key Responsibilities:

• Resolve functional issues in business operations systems

• Manage and report on technical incidents effectively

• Analyze and prevent production disruptions through monitoring

• Test applications' functional integrity

• Ensure clear communication with business users and IT teams

Requirements:

• Bachelor’s or Master’s degree in relevant fields

• Minimum 3-5 years in IT service management or similar roles

• Proficiency in SQL and incident management

• Strong analytical skills under pressure

• Demonstrated written and verbal communication skills

Leverage your IT expertise to facilitate seamless operations at CACEIS across Canada.
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