ServiceNow Discovery Administrator (Hybrid

Position: ServiceNow Discovery Administrator (Hybrid)
We’re seeking someone to join our team as a Service Now Discovery Administrator to lead the design, implementation, and enhancement of our enterprise Service Now Discovery platform, driving accurate infrastructure visibility, high-quality CMDB data, and scalable automation across a global technology  the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is a Lead Cyber Security Engineering position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions

Administer, configure, and support the Service Now Discovery platform, including MID Servers, schedules, credentials, and integrations

Design, develop, and maintain Discovery Patterns, Probes, and Sensors to enhance coverage and CMDB data accuracy

Troubleshoot Discovery failures by analyzing logs, connectivity, authentication, and infrastructure configurations

Partner with infrastructure, networking, cloud, and application teams to onboard new technologies and expand Discovery scope

Develop automation using Power Shell and Python to streamline administration, operational tasks, and Discovery processes

Manage Discovery configurations and code through Git Hub and CI/CD pipelines using Jenkins and Dev Ops best practices

Monitor Discovery health, MID Server performance, and CMDB data quality, implementing improvements to ensure reliable asset visibility

Contribute to platform architecture, technology evaluations, and best practices for Service Now Discovery and enterprise asset management

Participate in Agile ceremonies and document configurations, procedures, and technical solutions to support knowledge sharing

What you'll bring to the role:

Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience

At least 6 years of hands-on experience administering and engineering Service Now Discovery in large enterprise environments

Strong expertise in Discovery components, including MID Servers, Patterns, Probes, Sensors, credentials, and troubleshooting

Experience managing CMDB data quality, reconciliation processes, and identification rules

Strong Windows Server administration experience, including deployment and troubleshooting of MID Servers Proficiency in Power Shell and Python for automation and infrastructure management

Experience with Git, Git Hub, Jenkins, Jira, and CI/CD practices, including configuration-as-code Strong understanding of networking concepts such as TCP/IP, DNS, firewalls, NAT, load balancing, SSL/TLS, and connectivity troubleshooting

Excellent analytical, problem-solving, and collaboration skills with experience working in Agile (Scrum or Kanban) environments

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000…