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Remote Service Desk Analyst — SaaS Support & Growth
Remote / Online - Candidates ideally in
South Yorkshire, York, North Yorkshire, YO1, England, UK
Listed on 2026-08-23
South Yorkshire, York, North Yorkshire, YO1, England, UK
Listing for:
Identify Solutions
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Identify Solutions is seeking a Service Desk Analyst to be the first point of contact for customers using the platform, delivering a professional support experience.
You'll log, investigate and resolve inquiries via phone, email and ticketing systems, keeping customers informed and escalating complex issues as needed. A career in software support within a growing SaaS business awaits.
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