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Hybrid IT Service Desk Analyst – 1st Line Support

Remote / Online - Candidates ideally in
Chester, Cheshire, CH1, England, UK
Listing for: NHS Midlands and Lancashire Commissioning Support Unit
Full Time, Remote/Work from Home position
Listed on 2026-08-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 33000 - 34000 GBP Yearly GBP 33000.00 34000.00 YEAR
Job Description & How to Apply Below

NHS Midlands and Lancashire Commissioning Support Unit is seeking a Service Desk Analyst (Band
4) to join a busy IT desk in Cheshire. The role is a hybrid mix of on-site and remote work, based in Chester or Birmingham, with training provided and a focus on delivering high-quality first-line support.

The successful candidate will handle calls, log incidents, and resolve routine issues within SLAs, while contributing to a strong team and ensuring excellent customer service across the Midlands and

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