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Remote IT Support Engineer; L1-L2; M365 & Windows; EST
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-08-25
South Africa
Listing for:
Supportwave
Remote/Work from Home
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Supportwave is seeking an L1–L2 IT Support Engineer to own technical issues from first contact through resolution, combining hands-on troubleshooting with clear customer communication to resolve Microsoft 365, Windows, hardware and end-user issues independently while escalating complex cases. This role is remote with standard EST hours and opportunities for growth.
You will work as part of a global IT services team, handling ticketing and PSA platforms, ensuring timely, professional responses
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