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Remote Service Desk Engineer - Tier 2

Remote / Online - Candidates ideally in
Cape Town, 7561, South Africa
Listing for: Dial A Nerd
Remote/Work from Home position
Listed on 2026-08-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Remote Service Desk Engineer - Tier 2 Support

Dial A Nerd is seeking a Remote Support Tier 2 Service Desk Engineer to join our growing team. The ideal candidate will have a passion for technology and providing excellent customer service.

You will provide technical support to customers via phone, email, and remote tools, resolving issues efficiently and professionally. Responsibilities include troubleshooting Windows and Mac OS, configuring desktops/printers, managing network connectivity, AD users, MFA, and CRM ticketing.

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