Wintel Engineer

London. Location Flexibility:
Primary Location Only.

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions.

We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

PLEASE NOTE THIS ROLE IS BASED IN STEVENAGE

Due to the nature of our support requirements this is an office-based role.

Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region.

As an experienced WINTEL Engineer in our Defence and National Security business, you will play a crucial role in Supporting our live services. We require an experienced WINTEL engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will take lead of a team of WINTEL engineers to join our established team providing support to customers IT systems.

Do you want to collaborate and achieve together with committed people? This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers and lead your team to support our service commitments. Our purpose is to make the world more sustainable by building trust in society through innovation.

You will contribute to this by supporting our high-profile customer through the implementation & configuration of complex IT solutions.

Your role will involve leading a team of engineers reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images.

Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA's and KPI's (i.e. document reviews/system installation). As lead you will be responsible for raising any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments.

Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards where required. The successful applicant will also be engaged in team management covering appraisals and providing rosters and managing, approving holidays etc..., there may also be opportunities to support projects further afield from time to time. You will be expected to nurture and provide training to junior team members which is essential for growing our staff knowledge & skillset.

Experience in a similar role would be advantageous.

Minimum SC Clearance is required to fulfil this position with a requirement to meet higher level on joining, if not already held. This will be a minimum requirement to be able to fulfil the role obligations.

Our Hours of support are Monday to Friday 0700 - 1900 per week to cover 37 hours. This could be on an early or late start, rotated as directed by service delivery/team lead. Example work pattern will be  & .

Opportunities for work from home may be possible on a shared basis when the service permits and Service Delivery management have approved.

Good understanding of IT support, team working, good communicator. Knowledge and experience of the following technologies is required to meet the role expectations.

• Windows Server 2016, 2019 and 2022
• AD (Active Directory), DNS, WSUS
• VMware
• Backups (Net App SAN and Cohesity)
• Microsoft System Centre Operations
• Scripting

Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Service support this could be the next opportunity for you.

• 26 Days annual leave plus public holidays (3 flexible)
• Pension
  - Double matching contributions of up to 10%
• Life assurance
• Company wide incentive plans
• Your choices (Flexible…