Manager IT: Marketing & Technology

Introduction

This is a delivery role in an organisation that moves fast and asks a lot. You run six development teams that are not your own, your stakeholders sit in marketing while you report into technology, and you get things done through relationships rather than authority. It suits someone who would rather fix something than present about it.

You will be working for an international retailer with a strong brand and a large European operation. The technology organisation supports the whole of Europe and is growing fast.

Your domain is where brand, campaigns, websites, apps and store experience come together. Six teams, around forty people, all delivered by external partners. You report to the Head of Technology and sit in the management team alongside the Tech Lead and the Domain Architect.

You own delivery: scope, time and budget. Quality and code sit with the Tech Lead, so you run that side together.

You steer the six teams through their product owners and the Agile Lead. You manage the partners and vendors, from negotiation through to invoicing, which takes roughly a day and a half a week. You own budget and forecast on project and run costs, and you keep the platform running while it keeps developing.

There is room to shape this role. You have the mandate to negotiate with suppliers, decide on your teams and set the direction for how the domain delivers. Plenty of moving parts, and plenty of space to make it your own.

Must-have

• Experience managing external suppliers, teams and partners, including delivery ownership, contracts and invoicing
• Budget and forecast responsibility
• At home in both classic IT process and agile delivery
• Senior enough to challenge a Tech Lead and an architect without building yourself
• Three days a week on site
• Dutch and English

Nice-to-have

• Delivery director or delivery manager background at an agency with large clients
• Retail, e-commerce or another consumer-facing environment
• Marketing technology or content platforms

Personality

• Direct and hands-on, comfortable in the detail
• You build relationships easily, including with people who do not work for you
• You hold your ground

• Salary up to €125.000 per year including holiday pay
• Electric lease car or a mobility allowance
• Short term and long term bonus
• 24 holidays, with the option to buy five more
• 38-hour week and 40% working from home
• You start on secondment and move to a permanent contract
• You speak directly with the hiring manager, so you know where you stand quickly