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Remote IT Service Desk Analyst - Tech Skills
Remote / Online - Candidates ideally in
Hereford, Herefordshire, HR1, England, UK
Listed on 2026-08-27
Hereford, Herefordshire, HR1, England, UK
Listing for:
IMT Resourcing Solutions
Remote/Work from Home
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
IMT Resourcing Solutions is seeking an IT Service Desk Analyst in Hereford with hybrid/remote flexibility. You will deliver professional 1st line IT support, manage incidents, and assist users with hardware, software, accounts and access.
The role emphasizes service excellence, accurate ticketing, and timely escalation to 2nd line when required. The successful candidate will join a busy team, providing remote support, keeping customers informed, and contributing to knowledge bases while
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