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Senior Tech Support Engineer - Ecommerce AI & APIs; Remote

Remote / Online - Candidates ideally in
Switzerland
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CHF Yearly CHF 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Tech Support Engineer - Ecommerce AI & APIs (Remote)

Jobgether, listing on behalf of a partner, seeks a Technical Support Engineer based in Switzerland to support enterprise customers across the EMEA region on a sophisticated ecommerce and AI platform.

You will own customer-facing conversations across tickets, Slack, and calls, troubleshooting APIs, SDKs, logs, and integrations, and guide customers from investigation to resolution while shaping scalable support practices.

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Position Requirements
10+ Years work experience
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