IT-Helpdesk-Profi: Flexibles Office
Remote / Online - Candidates ideally in
6000, Luzern, Kanton Luzern, Switzerland
Listed on 2026-08-28
6000, Luzern, Kanton Luzern, Switzerland
Listing for:
achermann ict-services ag
Remote/Work from Home
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Location: Luzern
achermann ict-services ag in Luzern sucht eine motivierte Support-Fachperson für den 1st-Level-Support. Du nimmst IT-Anliegen telefonisch und schriftlich entgegen, klassifizierst Tickets sauber und löst einfache Störungen direkt.
Bei komplexen Fällen leitest du weiter und informierst Kunden regelmäßig zum Status. Du behältst Monitoring-Meldungen im Blick, unterstützt beim Warten von ICT-Services, planst Vor-Ort-Einsätze und wirkst bei Dispatching- sowie Lizenzmanagement-Aufgaben mit.
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