Business Analyst - Student Systems and Development

Salary: £45,000 - £56,000 per annum

2 roles available

Employment type: Permanent

Hours per week: 37

Reporting into: Project Manager

Department: IT

This role operates primarily on a remote working arrangement that will require attendance at our head office in Coventry or one of our UK campuses roughly once per month. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Join Arden University at an exciting time of rapid growth, global expansion and digital transformation. Our IT Department is at the heart of this journey, providing the technology, services and innovation that enable our students and colleagues to succeed.

We're a diverse team of around 60 technology professionals spanning Software Development, Business Systems, Infrastructure, Cyber Security, IT Operations and more. Together, we're modernising the University's technology landscape and delivering solutions that support our ambitious plans for the future.

We're also embarking on a significant AI transformation
, exploring how AI can enhance the way we work, improve decision-making and create better experiences for our students and colleagues. It's an exciting time to join our team, with opportunities to contribute to meaningful change and help shape how technology supports a rapidly growing global university.

We're committed to developing our people and creating opportunities to build a rewarding career. With a strong track record of internal progression and promotion, you'll be joining a team where your development is valued as much as the technology we deliver.

Join Arden University at an exciting time of growth and digital transformation as a Business Analyst within our IT team. In this role, you'll play a key part in shaping the technology and processes that support our students throughout their journey with the University.

Working closely with stakeholders across Arden, you'll uncover business needs, translate them into clear requirements, and help shape innovative solutions across our Student Systems. You'll work alongside Developers, Product Owners and fellow Business Analysts, making sure solutions are designed around real business needs and deliver meaningful improvements for our students and colleagues.

You'll be involved throughout the project lifecycle - from discovery and requirements gathering through to testing, implementation and hypercare. You'll challenge existing processes, identify opportunities for improvement and help deliver smarter, more effective ways of working.

With Arden continuing to grow globally and embark on an ambitious digital and AI transformation, this is a fantastic opportunity to join a forward-thinking IT team and make a tangible impact on the systems and experiences that underpin our students' success.

Essential skills / experience

• Formal Business Analysis qualification, such as BCS Business Analysis or Agile Business Analysis, or equivalent professional capability.
• Excellent stakeholder engagement, influencing and relationship-building skills across technical and non-technical teams.
• Strong customer-focused approach, with a commitment to…