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2nd Line Telco Support Specialist – Hybrid
Remote / Online - Candidates ideally in
Shoreham-by-Sea, West Sussex, BN43, England, UK
Listed on 2026-08-29
Shoreham-by-Sea, West Sussex, BN43, England, UK
Listing for:
Focus Group
Full Time, Remote/Work from Home
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Focus Group is hiring a Technical Support Advisor 2nd Line Telco to provide advanced telecoms support, diagnose complex issues and manage escalations. The role is hybrid with 3 days in the office and 2 days work-from-home, based out of Shoreham, Exeter or Manchester.
You’ll handle 2nd line service queries, ensure timely resolutions, and communicate progress to customers. DOE salary reflects experience and market norms for UK telecoms tech support roles.
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