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Global Client Support Analyst — Hybrid/Remote
Remote / Online - Candidates ideally in
Cape Town, 7561, South Africa
Listed on 2026-08-30
Cape Town, 7561, South Africa
Listing for:
MRI India
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
MRI Software in Cape Town is seeking a Support Analyst to join the Client Support team. You will analyze complex software issues, engage with our worldwide client base, and deliver a consistent, professional customer experience.
The role requires working US hours, with a hybrid model: 2 days in-office and 3 days remote. You will troubleshoot, document resolutions, and contribute to user documentation while maintaining high client satisfaction.
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