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Remote AI Platform Support Analyst
Remote / Online - Candidates ideally in
Abu Dhabi Emirate, UAE/Dubai
Listed on 2026-08-30
Abu Dhabi Emirate, UAE/Dubai
Listing for:
Open Innovation AI
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Open Innovation AI in Abu Dhabi seeks a Service Desk Analyst to be the first point of contact for customers using the Open Innovation platform. You will read product docs, guide customers through steps, and escalate where needed, all via remote channels.
You will work 24/7 shifts, document thoroughly, and ensure timely updates to customers. A CS/IT degree and 1–3 years in software support are preferred, with English fluency and basic Kubernetes/Linux knowledge.
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