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Remote SaaS Support Technician – HealthTech
Remote / Online - Candidates ideally in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-31
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Agilio Software
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Agilio Software Group is seeking a Customer Support Technician for the CARAGON platform, acting as the first contact for customers and ensuring timely, clear updates. The role involves triaging issues, data discrepancy investigations, and coordinating with 2nd line or developers as needed.
Work remotely within the UK, with occasional out-of-hours requirements. Salary is £27,000 per annum with generous benefits and a focus on customer enablement and documentation.
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