Client Delivery Lead; Consumer Products

Position: Client Delivery Lead (Consumer Products)
Location: Greater London

About the role you're considering

Capgemini is seeking an experienced senior delivery leader to lead large-scale, complex digital transformation programmes for strategic clients in the Consumer Goods sector.

You will act as a strategic delivery partner to clients, accountable for execution of global transformation programmes across products, platforms, and applications. You will govern digital delivery, orchestrate cross-domain teams, and ensure resilient, scalable, and secure operations, while shaping strategy, managing risk, and delivering measurable business outcomes.

This is a senior, client-facing role operating at executive level, with accountability for multi-million delivery portfolios, delivery excellence, and growth.

Hybrid working:
The places that you work day to day will vary according to your role, your needs and that of the business; it will be a blend of Company offices, client site and your home; noting that you will be unable to work at home for 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual), or immigration status, employment history going back 3 continuous years and unspent criminal record check (known as Disclosure and Barring Service).

Your role

Key Responsibilities:

Lead end-to-end delivery strategy:
Translate client strategy into clear execution roadmaps, plans, and operating models

Orchestrate complex delivery:
Align multiple teams, domains, and platforms; manage dependencies and drive joined-up execution

Own governance & performance:
Run planning cycles, steering forums, and delivery governance to ensure predictable, high-quality outcomes

Act as escalation point:
Manage complex risks, issues, and client escalations with pace and confidence

Drive operational excellence:
Ensure reliability, scalability, and secure-by-design delivery across the technology landscape, promoting transformation, engineering excellence and continuous improvement across teams.

Optimise cost & performance:
Use data-driven insights to improve flow, efficiency, and capacity

Lead at executive level:
Build trusted relationships with senior client stakeholders and shape key decisions

Enable growth:
Identify and drive delivery-led opportunities across the client portfolio

Your skills and experience

Delivery Leadership:

Proven experience leading large, complex global delivery and transformation programmes or portfolios (£20m+)Experience operating as an executive escalation point and senior delivery partner

Strong track record of delivering global technology transformation outcomes at scale, in agile product & platform delivery model

Global Salesforce Delivery Expertise:

Experience delivering large-scale Salesforce programmes in global organisations, ideally including Salesforce Consumer Goods Cloud (CGC) and Trade Promotion Management (TPM)
Understanding of Product & Platform operating models and Agile delivery

Experience of global delivery models, including onshore/offshore teams

Industry Knowledge:

Global Consumer Goods experience, ideally with both B2B and B2C exposure

Understanding of key domains such as B2B and B2C Commerce, Trade Loyalty, RGM/TPM, Retail Execution, Marketing Leadership & Commercial

Skills:

Strong executive communication and storytelling capability

Experience in strategy development and delivery planning

Proven ability to drive delivery-led growth and commercial outcomes

We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, andMeet the minimum essential criteria for the role Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you…