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Helpdesk Team Leader — Hybrid, Impact-Driven
Remote / Online - Candidates ideally in
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listed on 2026-09-01
Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for:
Scaleform
Full Time, Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Scaleform is seeking a Helpdesk Team Leader in Milton Keynes on a 12-month fixed-term contract with potential extension. The role oversees 6–8 agents, coaching, prioritising, and maintaining service across channels, with two days a week remote work.
The role reports to the Helpdesk Lead and sits in a large national environmental programme. The focus is on engagement, performance reporting and readiness for go-live in 2027.
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