Microsoft D365 CE​/CRM Support Consultant - Fully Remote

Microsoft D365 CE/CRM Support Consultant - £40,000 Fully Remote/UK

A Microsoft Partner Consultancy are looking for a D365 CRM/CE support consultant to join their growing team.

This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions.

The Role

• Provide 1st/2nd line support across Dynamics 365 CE/CRM.
• Investigate and resolve customer issues within agreed SLAs.
• Work with customers to understand and troubleshoot problems.
• Support solutions across the wider Power Platform.
• Liaise with internal consultants and technical teams where required.

About You

• Experience with Dynamics 365 CE/CRM.
• Previous experience in a support or consultancy environment.
• Good understanding of the Power Platform.
• Strong communication and customer-facing skills.
• A proactive approach to problem solving.

What's on offer?

• Up to £40,000
• 100% remote working
• Private Healthcare
• 2 paid volunteer days
• Excellent development opportunities

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