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Remote E-commerce Operations Specialist

Remote / Online - Candidates ideally in
Vereeniging, 1904, South Africa
Listing for: Placements24
Remote/Work from Home position
Listed on 2026-09-05
Job specializations:
  • IT/Tech
    Ecommerce
Job Description & How to Apply Below
Location: Vereeniging

About the Role

Our client is expanding its digital footprint and seeks a skilled Remote E-commerce Operations Specialist to manage and optimize their online sales channels. This fully remote position based out of Vereeniging will focus on ensuring a seamless online customer journey, from website management and order processing to fulfillment coordination and performance analysis. You will play a critical role in driving online revenue growth and maintaining operational excellence for our e-commerce platform, working independently with a high degree of autonomy.

Key Responsibilities
  • Manage and update product listings, descriptions, and pricing on the e-commerce platform.
  • Oversee the order fulfillment process, ensuring timely and accurate dispatch of online orders.
  • Coordinate with logistics partners to manage shipping, tracking, and delivery issues.
  • Monitor website performance, identify technical issues, and work with development teams for resolution.
  • Analyze e-commerce sales data, website traffic, and customer behavior to identify trends and areas for improvement.
  • Manage online customer inquiries and support channels, ensuring prompt and satisfactory resolutions.
Requirements
  • Proven experience in e-commerce operations, online retail management, or a related field.
  • Strong understanding of e-commerce platforms, online sales funnels, and digital marketing principles.
  • Excellent analytical skills and proficiency in using e-commerce analytics tools.
  • Experience with order management systems (OMS) and warehouse management systems (WMS) is a plus.
  • Exceptional organizational skills and the ability to manage multiple tasks efficiently in a remote setting.
  • Strong written and verbal communication skills for remote collaboration.
Benefits
  • Competitive salary with remote work flexibility.
  • Opportunity to shape and grow a significant online business.
  • Provision of necessary remote work equipment and support.
  • Comprehensive health and wellness benefits package.
  • Continuous learning opportunities and professional development in e-commerce.
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