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Bilingual IT Helpdesk Agent - French​/English - Remote

Remote / Online - Candidates ideally in
Halifax, Nova Scotia, Canada
Listing for: Lifemark Health Group
Remote/Work from Home position
Listed on 2026-09-05
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Lifemark Health Group is seeking a bilingual Helpdesk Agent Tier 1 to work remotely supporting employees across Canada. You will report to the Senior Helpdesk Manager in a highly collaborative, client‑focused environment.
Responsibilities include daily ticket management, clear user guidance, and escalation of complex issues to the appropriate level of support, with a focus on maintaining high user satisfaction and seamless IT operations across divisions.

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