Remote Telecom Network Operations Specialist

About the Role

Our client is actively seeking a skilled and self-motivated Remote Telecom Network Operations Specialist to join their distributed team, supporting operations across various time zones. This fully remote position focuses on the day-to-day monitoring, management, and maintenance of our client's critical telecommunications infrastructure. You will play a vital role in ensuring the stability, performance, and availability of our network services, troubleshooting issues proactively and responding effectively to incidents.

This is an ideal opportunity for an experienced professional who thrives in a remote work environment and is dedicated to maintaining high operational standards without being tied to a physical office location.

• Monitor network performance and availability using specialized tools, identifying and escalating potential issues.
• Respond to network alerts and incidents, performing initial troubleshooting and implementing corrective actions.
• Manage user accounts and system configurations, ensuring adherence to security policies.
• Document network events, incident resolutions, and operational procedures meticulously.
• Collaborate with internal teams and external vendors to resolve complex network problems.
• Contribute to the continuous improvement of network operations processes and automation efforts.

• Proven experience in telecom network operations or a similar network support role.
• Strong understanding of networking fundamentals, TCP/IP, routing protocols (e.g., BGP, OSPF), and network security.
• Proficiency with network monitoring and management tools (e.g., SNMP, Zabbix, Solar Winds).
• Excellent analytical and problem-solving skills, with the ability to work independently.
• Effective communication skills, both written and verbal, for remote collaboration.
• Must have a reliable internet connection and a dedicated home office setup suitable for remote work.

• Competitive annual salary with remote work allowance.
• Flexible working hours to accommodate different time zones.
• Comprehensive health, dental, and vision insurance coverage.
• Generous vacation policy and opportunities for professional development.
• The flexibility and autonomy of a fully remote position.