ServiceNow HR Architect

Location: Whitechapel

UK Hybrid | Up to £105,000 + bonus & benefits

I'm working with a growing Service Now consultancy looking to appoint an experienced Service Now HR Architect to lead the design and architecture of HR Service Delivery solutions across large-scale enterprise programmes.

You'll be responsible for defining how Service Now HRSD solutions are designed and implemented, ensuring they are scalable, maintainable and aligned with wider business and HR objectives. Working closely with business stakeholders, platform teams and delivery resources, you'll provide architectural leadership throughout the design and implementation lifecycle.

This role would suit someone who enjoys balancing business requirements with technical design, whilst remaining close enough to delivery to ensure successful outcomes.

What you'll be doing

Leading architecture and solution design for Service Now HRSD implementations
Designing solutions across HR Case Management, Employee Centre, Knowledge Management and Lifecycle Events
Working with business and technical stakeholders to understand requirements and translate them into practical platform solutions
Defining architecture standards, design principles and platform governance
Producing and reviewing high-level and detailed solution designs
Providing guidance on integrations, security, data structures and overall platform design
Supporting delivery teams throughout implementation and deployment activities
Reviewing configuration approaches and ensuring alignment with Service Now best practice
Working with HR technology teams and third-party systems to design integration solutions
Identifying opportunities to improve processes through automation and workflow design
Providing architectural oversight across multiple work streams and initiatives
Contributing to the ongoing development of Service Now capabilities, architecture standards and platform roadmaps

What we're looking for

You'll likely be operating as a Service Now Architect, Solution Architect, Lead Consultant or Senior HRSD Specialist, with experience delivering Service Now HRSD solutions within large or complex organisations.

We're particularly interested in people who can demonstrate:

Strong Service Now HRSD architecture experience
Experience across multiple Service Now implementations or enhancement programmes
Knowledge of HR Case Management, Employee Centre, Lifecycle Events and Knowledge Management
Experience integrating Service Now with enterprise HR platforms such as Workday, Success Factors or equivalent systems
Strong understanding of Service Now platform capabilities and best practice
Experience producing architecture documentation and solution designs
Excellent stakeholder engagement and communication skills
The ability to bridge the gap between business requirements and technical delivery
A collaborative approach to working with delivery, product and platform teams
Experience working across complex, multi-stakeholder programmes

Service

Now certifications such as CSA, CIS-HRSD, CAD or CTA would be beneficial.

The opportunity

This is an opportunity to join a growing Service Now capability working on large-scale HR transformation and platform initiatives.

You'll have the opportunity to influence architecture standards, work with experienced Service Now professionals and play a key role in the continued development of HRSD capabilities.

The role combines strategic architecture with hands-on involvement in solution design and delivery, giving you the opportunity to see solutions through from initial discovery and design to implementation and continual improvement.

Package

Up to £105,000 + bonus and extensive benefits, depending on experience.

The role is hybrid, with flexibility around home working and occasional travel where required.

If you're a Service Now HR Architect looking for an opportunity to take ownership of solution design and architecture within a complex Service Now environment, I'd be keen to speak.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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