Job Description & How to Apply Below
Azure Support Dev Ops
Department:
Managed services
Position Type:
Full Time
Location:
Remote
Working Hours:
Rotational
Company Overview:
ALIANDO, is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO, for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.
At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success.
We're in it together to make life better for each other, our customers, our partners, and our communities.
Job Requirements:
Serve as Level 3 resource supporting Microsoft Azure customers. Requires knowledge of all major Azure Infrastructure as a Service (IaaS) services including but not limited to:
Networking: VNET, NSG, ASG, Route Tables, UDR, Subnets, Load Balancers, Express Route, Application Gateway
Compute: VMs, Availability Groups, VSS, SQL Servers, Azure Virtual Desktop
Security Devices: NSG, ASG, Firewalls, AppFW, VPN Gateway, Bastion, WAF
Monitoring:
Azure Advisor, Azure Monitor, Azure Policy, Cost Management + Billing
Identity Management:
Azure AD, MFA, Conditional Access
Storage:
Managed Disks, Attached Storage, Storage Accounts, Blob, Queue, File
Platform as a Service: SQL, Web Apps, Event Hubs, Logic Apps
Deploy Infrastructure for clients using Terraform. Must have in-depth knowledge of Terraform, Azure Dev Ops, and Infrastructure-as-Code best practices.
Work with Engineers and Support Technicians on resolving incidents and problems for customers.
Design, document, and build solutions for the above-referenced services that meet customer needs around robust, scalable, dependable architecture services conforming to Microsoft’s established best practices.
Design and document assessment, migration, and implementation plans to deploy business solutions using the appropriate and recommended Azure services.
Serve as the technical expert in one or more Azure Services areas that can be relied upon by internal resources, customers, and vendors to answer questions and build reference designs.
Assist with Sales as a Pre-Sales resource to answer customer inquiries and promote the Henson Group Managed Services to potential customers.
Participate in limited 24x7 On-Call rotation to assist the global client base.
Perform other duties as required.
Maintain individual SLA and SLO standards in service to clients.
Lead single projects and engagements with clients to implement new services.
Serve as a mentor to 1 or more support engineers or support technicians by providing one-on-one technical training.
Maintain customer and best practice documentation.
Qualification:
A minimum of 5 years of experience working in IT, preferably in large environments, and at least three years of experience in supporting Azure.
Lead migration projects for on-premises to Azure conversion for compute, storage, database, and or identity.
Knowledge of tools and best practices required to operate Azure including migration tools, 3rd party tools, and Power Shell.
Experience analyzing, troubleshooting, and providing solutions for technical issues related to the Azure Platform
Work experience in large international environments.
Microsoft Expert Certification in at least one of these:
Microsoft Certified:
Azure Solutions Architect Expert or
Microsoft Certified:
Cybersecurity Architect Expert or
Microsoft Certified:
Dev Ops Engineer Expert
And at least two of these:
Microsoft Certified:
Azure Administrator Associate
Microsoft Certified:
Azure Data Engineer Associate
Microsoft Certified:
Azure Data Fundamentals
Microsoft Certified:
Azure AI Engineer
Microsoft Certified:
Azure Network Engineer Associate
Microsoft Certified:
Azure Security Engineer Associate
Microsoft Certified:
Security Operations Analyst Associate
Microsoft Certified:
Azure Developer Associate
Microsoft Certified:
Azure Support Engineer for Connectivity Specialty
ALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at ALIANDO are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
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