Remote Retail E-commerce Specialist

About the Role

Our client is seeking a dedicated Remote Retail E-commerce Specialist to manage and grow their online sales channels. This fully remote position requires expertise in e-commerce platforms, digital marketing, and online customer experience to drive online revenue and brand presence. You will be responsible for optimizing product listings, managing online campaigns, and ensuring a seamless shopping experience for customers browsing from anywhere.

This is an ideal opportunity for a self-motivated professional to shape the online retail strategy from their home office, contributing significantly to the company's digital growth, operating from any location in South Africa, with a focus on serving customers nationally.

• Manage and optimize the company's e-commerce website and product catalog for maximum visibility and conversion.
• Develop and execute digital marketing strategies, including SEO, SEM, social media, and email marketing campaigns.
• Analyze website traffic and sales data to identify trends, insights, and opportunities for improvement.
• Ensure a superior online customer experience, from website navigation to checkout and post-purchase support.
• Collaborate with marketing, sales, and IT teams to implement new features and functionalities.
• Monitor competitor activities and industry trends to maintain a competitive edge in the online marketplace.

• Proven experience in e-commerce management and digital marketing, preferably in a retail context.
• Proficiency with e-commerce platforms (e.g., Shopify, Woo Commerce) and analytics tools (e.g., Google Analytics).
• Strong understanding of SEO, SEM, social media marketing, and email marketing principles.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Strong written and verbal communication skills, essential for a remote role.
• Self-disciplined and capable of managing workload independently in a remote setting.

• Competitive salary with performance-based incentives for online sales growth.
• Fully remote work arrangement, offering maximum flexibility and work-life balance.
• Opportunities for professional development in the rapidly evolving e-commerce landscape.
• Contribution to medical aid and retirement savings.
• A culture that supports innovation and remote collaboration.