Technical Product Manager Satellite Connectivity

Role: Technical Product Manager - Satellite Connectivity

Location: Redhill Surrey

Industry: Satellite Communications / Secure Connectivity

Working Pattern: Full-time Permanent

Set-Up: First 6 months fully onsite in Redhill then up to 6 remote working days per month

Client: An established organisation within the satellite communications and secure connectivity industry is looking to appoint an experienced Technical Product Manager to join its Product team.

This role would suit a technically strong Product Manager with experience across mobile satcoms communications technology airtime services IP networking hardware suppliers and product launches.

The successful candidate will act as the technical product champion across the organisations products and services supporting internal teams sales channels customers and suppliers across multiple geographies. The role reports into the Head of Product & Airtime and will work closely with Product Marketing Sales Engineering Logistics Procurement Support and Executive Management teams.

The position requires someone who can take complex technical features and translate them into clear customer-focused benefits for both internal stakeholders and external customers. You will support products from conception through to launch ongoing improvement and end-of-life.

Key Responsibilities:

Act as the technical product champion for satellite communications airtime and secure connectivity products and services
Support the full product lifecycle from concept through to launch development service updates and end-of-life
Act as the technical subject matter expert for satellite operators service providers and manufacturers including Starlink One Web Cobham Iridium Inmarsat and other relevant technologies
Keep sales teams and wider business functions updated on current and future services market offerings and product capabilities
Translate technical content into customer and benefits-led material including white papers brochures application notes user guides FAQs technical service updates and sales benefit sheets
Support input for press releases and external product messaging in collaboration with Marketing and Communications
Assist with defining go-to-market strategy technical positioning key benefits and target customer groups
Work with Marketing on sales collateral user guides FAQs presentations internal process documents terms and conditions and product launch material
Help drive new products and services across engineering marketing logistics support sales and procurement
Work with Systems Engineering teams on product evaluations technical product input and internal product launches
Provide technical product support in customer meetings demonstrations and events
Capture requirements for internal and external software development projects
Manage in-house product-related projects
Deliver internal training for sales support and relevant back-office teams
Coordinate Technical Service Bulletin distribution with local management and sales directors where translation or local requirements apply
Carry out competitor analysis and product comparisons
Produce internal and external collateral to support product positioning and commercial activity
Manage hardware manufacturers and technology suppliers assessing new and existing product capabilities
Understand how supplier technologies integrate into wider products airtime services and infrastructure
Prioritise effectively during periods of high demand while maintaining a balanced view across the full area of responsibility

Requirements:

Technical Product Management experience is essential
Strong knowledge of IP networking

Experience with in mobile satcoms satellite communications telecoms airtime services connectivity or a related technology environment
Experience managing hardware suppliers and assessing new and existing product capabilities
Ability to understand how technology products integrate into wider infrastructure and service offerings
Strong written and verbal communication skills
Ability to translate complex technical information into clear customer and sales benefits
Experience producing technical documentation sales collateral or product marketing material
Requirements capture and application experience
Project management experience
Professional flexible and customer-focused approach
Self-motivated team player with strong organisational skills
Methodical approach and ability to manage multiple priorities
Willingness and ability to learn quickly
Intermediate level or above with Word PowerPoint and Excel
Comfortable working with confidential information and applying sound judgement
Willingness to travel occasionally

Desirable:

Familiarity with modern digital satellite communications and IT systems
Knowledge of VSAT networks and infrastructure
Exposure to Linux and Windows operating systems
Experience supporting international sales teams or customers
Experience working across product airtime engineering marketing and commercial teams

Eligibility Requirements:

Due to the nature of the…