Business Analyst

Business Analyst Reference number: JR258066

Location:

Hybrid - 2 days London office  3 days remote Working pattern:
Full Time Contract Type:
Permanent Number of roles: 1 Grade : IT5A Salary: £51K - £60K Per Annum We are looking for a Business Analyst to join our team. The Business Analyst acts as a vital conduit between business stakeholders and technical teams. The core focus is on conducting thorough 'As-Is' process discovery and mapping the revised processes that result from bespoke application development by the Business Tools squad.

By translating operational needs into actionable requirements and utilizing AI agents to support the analysis workflow, this role ensures that technology solutions are modern, collaborative, and geared toward optimizing operational efficiency. This is an excellent opportunity for someone who may be currently working as a Business Analyst, Data Analyst or Process Operations Manager who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: (Use the "Apply for this Job" box below). What you’ll bring to the role Demonstrated Process Mastery : A proven track record in business process analysis, mapping, and the creation of meticulous 'As-Is' and 'To-Be' documentation. The 'Spreadsheet Decoder' Mindset :
Exceptional ability to audit complex spreadsheets (formulas, macros, data tracking habits) and reverse-engineer them into functional business logic. Facilitation & Discovery Excellence :
Highly skilled at leading interviews, observation sessions, and interactive workshops to uncover true business needs and unwritten operational steps, navigating ambiguity to clarify requirements even when documentation is scarce. Agile Collaboration :
Experience working directly alongside Product Owners and Developers to translate complex operational habits into structured, clear technical specifications and user stories. Operational Versatility :
Proven capability to juggle multiple parallel projects, coordinating effectively with large stakeholder groups and maintaining momentum across competing priorities. Empathy & Change Management : A patient, collaborative approach to guiding non-technical users through the transition away from familiar legacy tools. Delivery & Professional Standards :
Target-driven and focused on solution delivery; maintains an understanding of data governance frameworks and ITIL processes to ensure solutions are scalable and compliant.

Experience with Archimate for process mapping is desirable. What we do Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals. What we believe in Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

To view our candidate privacy notice . Our Values We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.
• Act with integrity
• Empower and support
• Create opportunity
• Grow knowledge
• Drive results together What we offer As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
• 28 days annual leave  option to purchase more
• Season ticket loan and cycle to work scheme
• Big…