Automation Developer: RPA and AI

Working hours: This role is available on a part-time, job-share or full-time basis

Location: Cardiff, Hybrid

Salary: £28,000 to £38,000 depending on experience plus excellent benefits

Closing date for applications: 16th August 2026

We’re looking for an Automation Developer to join Zurich’s Retail Automation team, designing and supporting solutions that improve efficiency and deliver better outcomes for customers and colleagues.

You’ll work primarily with Blue Prism, alongside technologies such as Power Platform, APIs, data tools and emerging AI capabilities. You’ll contribute across the automation lifecycle, from understanding business problems through to development, testing, deployment and continuous improvement.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

• Design, build, test and maintain automation solutions, primarily using Blue Prism.
• Work with stakeholders to understand processes and identify the right automation approach.
• Produce clear process documentation and solution designs.
• Support testing, deployment and controlled release activities.
• Monitor live automations, resolve issues and improve performance.
• Explore how RPA, APIs, data and AI can create smarter end-to-end solutions.
• Test and validate AI-assisted outputs, ensuring appropriate accuracy, controls and human oversight.
• Measure and communicate the benefits delivered by automation.

• Experience with an RPA or automation platform such as Blue Prism, UiPath, Power Automate or Automation Anywhere.
• An understanding of process analysis and the automation development lifecycle.
• Strong analytical and problem-solving skills.
• Experience gathering requirements and working with stakeholders.
• A methodical approach to testing, troubleshooting and quality.
• Curiosity about AI and an interest in combining it responsibly with automation.

• Experience with generative AI, prompt design, intelligent document processing, APIs or data tools.
• Knowledge of Power Platform.
• Experience with in financial services, insurance or another regulated environment.
• Understanding of automation governance and production support.

You don’t need experience in every technology listed. We’re interested in people with strong automation foundations, sound judgement and a willingness to learn.

• Opportunities to work on meaningful automation and AI use cases.
• Experience combining established RPA with emerging AI capabilities.
• Support, mentoring, training and professional certification.
• A collaborative team culture with opportunities to influence how our automation capability develops.
• Hybrid working and a competitive salary and benefits package.

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together,we’recreating a brighter future for our customers, ourpeopleand our planet.

With over 65,000 employees,you’llfeel the support of being part of a strong and stable company that isa long-standing player in the insurance industry.

We’vemade a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverseexpertiseto be curious and optimistic and to develop the skills needed for our future.

Ifyou’reinterested in working in a dynamic and challenging environment where your creativity, ideas and contributions are recognised and rewarded, Zurich could be just the place…