IT Trainer - Legal Firm - Midlands

IT Trainer
- Legal Firm
- Birmingham

I'm looking for a Legal IT Trainer with good experience in legal applications such as Big Hand, iManage, Intapp, etc. to join a growing team based in the Midlands. You can come from either an IT trainer background or maybe an IT Support background / being an end user of legal applications, such as a fee earner position, etc.

This role would be 2 or 3 days in the office, and 2 or 3 days working from home, so Hybrid working.

The successful IT Trainer will have:

• Good knowledge of Microsoft 365
• Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, Matter Sphere, iManage etc would be a bonus

This role involves developing and delivering training programs to enhance staff skills and understanding in using legal applications such as Big Hand, iManage and Windows Applications. The IT Trainer will be responsible for designing, developing, and delivering training programs.

From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include:

• M365
• Practice/Case Management systems
• Time recording systems:
  Intapp Time
• Digital dictation:
  Big Hand
• Document management system: iManage

The role:

• Providing effective IT Training courses to all staff, including classroom-based, one-to-one training, deskside coaching, presentations, floor walking, webinars and e-learning.
• Working with other IT staff, to provide 'how-to' support for Microsoft Office suite applications & Legal Applications such as the in-house case management systems, Bighand, iManage, Elite 3e etc.
• Create course materials, exercises and other accompanying courseware; write and update existing material where appropriate to the agreed standards. Provide training consultation and deliver solutions on the training element of some internal projects to launch new software effectively into the business.

You must also have excellent communication and organisational skills to provide clear, concise instruction and feedback to staff. They offer an attractive salary, up to £45,000, and a supportive and friendly work environment

Key skills - IT Trainer, Training analyst, systems training, MS Office, document management, Fee Earner, IT Support
- Birmingham / Coventry / Worcester / Wolverhampton